CRM stands for “customer relationship management” – a tool that helps you manage and store your prospect and customer information in one location. However a CRM isn’t only a mere contact list, in this system you can keep track of your tasks, plan your time, store emails, manage your opportunities, your campaigns, valuable information about prospects or clients, and more.
So, how does a CRM help you?
- CRMs have the main goal of helping you and your business by keeping track of your work, deadlines, contact details. But this solution also helps you save time taking care of all those repetitive tasks thanks to automated reminders, emails, etc.
- With a CRM you are able to have an accessible overview of your customer base. Always know who is a customer, who is loyal or who is a prospect, and act consequently managing your automated emails, campaigns, follow-ups, etc. With our solution each of your customers will have an assigned page where you can gather all the emails, calls or notes about them, enabling all your team to always be updated and comfortable with the entire customer base.
- CRMs don’t only serve external purposes: with GoFollow you can keep track of your tasks, campaigns, team or plan weekly and monthly to-do’s, you can assign different projects to your team, and more. This way not only you won’t lose focus of your goals and deadlines but the different departments can always know what other teams are doing.
- CRMs gather and hold big amounts of valuable data that can always be analysed to check customers bases, results or more but can also be used to obtain predictions for sales or ROI.